Careers

Joining the Naples Bay Team


By providing exceptional service in a warm and friendly manner, our over-150-member team is the reason Naples Bay Resort & Marina guests come back time and time again! We have built our reputation in the Naples area upon the skills and determination of our most valuable asset—our people. That’s why we strive to select the most talented managers and team members in the market. 

Our Current Open Positions are listed below. 

If you are interested in working at NAPLES BAY RESORT & MARINA or at the NAPLES BAY CLUB please complete the Application Form below. 

If you have any questions please contact careers@naplesbayresort.com

We look forward to hearing from you.

Join The Team

Team Member Benefits

  • Discounted team member meals
  • Generous paid-time-off program after one year of service
  • 401K plans with company contributions after one year of employment
  • Multiple tiers of medical & dental coverage
  • Complimentary parking
  • Company issued uniforms & discounted dry cleaning
  • Team member of the month & quarter awards
  • Holiday parties
  • Convenient direct deposit

OPEN POSITIONS

SERVERS

FULL TIME/ PART TIME. JOB RESPONSIBILITIES: The server is responsible for providing prompt, courteous service for the guest. ESSENTIAL FUNCTIONS: Interact with guests to take drink and food orders. Communicate with kitchen for food ordering. Ensure prompt delivery of food to the guest’s table. Have working knowledge of liquor, beer, wine and food that is served at the property. Suggest pairings of food to wine or beer. Handle all checks and cash according to procedures. Ensure cleanliness of restaurant including polished flatware, clean glassware and plates.Be familiar with all property amenities and other restaurants.  Apply for this position by completing the online employment application form below.


MAINTENANCE ENGINEER

 FULL TIME. JOB RESPONSIBILITIES: Maintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. ESSENTIAL FUNCTIONS: Resolve general maintenance issues at the direction of the Chief Engineer or Supervisor. Perform simple preventative maintenance tasks in all guestrooms and other resort areas (i.e. change filters, replace light bulbs, repair drapery tracks). Inspect units in rental program on weekly or bi-weekly basis to identify problems and repair or write work orders for those problems.  Complete basis work order requests. Inspect all units prior to guest arrival utilizing pre-arrival checklist. Communicate with supervisor or reservations supervisor to update any out of order rooms, etc. General maintenance of outdoor furniture, outdoor lighting, etc.Takes care of the preventative maintenance check list. Apply for this position by completing the online employment application form below.


LINE COOK- LUNCH & DINNER

PART/ FULL TIME. JOB RESPONSIBILITIES: Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepare on the hot line. ESSENTIAL JOB FUNCTIONS: Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for hot/cold line, in the preparation of all menu items. Keeps all refrigeration, storage, and working areas in clean, working condition to comply with Health Department regulations.Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.Ensure all equipment in working areas is clean and in proper working condition. Prepares requisition for supplies and food items for production in the work station.  Reads and employs math skills to correctly prepare items according to recipes, requires stamina for standing and strength for lifting and moving products. SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY: Good working knowledge of the fundamentals of cooking. Good working knowledge of accepted standards of sanitation. Knowledge of operating all kitchen equipment, i.e., stoves, ovens, broilers, slicers, steamers, kettles, etc. Basic mathematical skills necessary to understand recipes, measurements, requisition amounts and portion sizes. Ability to read and write the English language in order to complete requisitions, read recipes and communicate with other employees. Sufficient manual dexterity of hand in order to use all kitchen equipment, i.e., knives, spoons, spatulas, tongs, slicers, etc. Ability to grasp, lift, and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 200 lbs. Ability to stand and work continuously in confined spaces. Ability to perform duties within extreme temperature ranges. Apply for this position by completing the online employment application form below.


FRONT DESK SUPERVISOR

FRONT DESK SUPERVISOR: The Front Desk Supervisor assists the Front Office Manager in administering front office functions and supervising employees on a daily basis. Front office areas include Concierge, Bell desk, Night Audit and Front Desk Agents. This positions works closely with managers and employees to ensure an efficient check in and check out process. This position reports directly to the Front Office Manager and requires a strong attention to detail and the ability to effectively communicate with guests, other departments and employees. JOB RESPONSIBILITIES: Welcomes and completes established check-in procedures for arriving guests on a daily basis in order to ensure guests satisfaction. Communicates effectively both orally and in writing to provide clear direction to staff. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. Maintains a professional. friendly, and courteous demeanor at all times. Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Operate all aspects of the Front Office computer system. Ensure logging and delivery of all messages, packages, amenities and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Assist in training of new hires and current employees on a regular basis. Monitor all V.I.P.'s, special guests and requests. Performs other duties as assigned, requested or deemed necessary by management. JOB REQUIREMENTS: Prior experience working as a front desk agent/supervisor, Requires supervisory and leadership skills, Ability to communicate information and hotel services to management and guests, High school education or equivalent experience, 3 to 5 years related front office experience, 1 or more years of supervisory experience, Must have the ability to communicate in English, both written and spoken, Must be able to work night shifts, weekends and holidays, Ability to stand during entire shift. Apply for this position by completing the online employment application form below.


NIGHT AUDITOR/FRONT DESK AGENT

Part-Time. The Night Auditor will ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures. Hours: Friday, Saturday & Sunday from 11pm to 7am. Essential Job Functions: Work with the Front Office Manager to ensure accurate and timely recording of daily outlet totals that information is recorded properly. Assist in the closing of daily work for all outlets and posting correct daily totals. Balances all room charges. Perform daily backups on systems and perform any necessary maintenance when situations arise. Balance daily credit card postings and transmit through the Guest Plus & PB Admin systems for settlement. Provide backup for Front Office and Communications during their scheduled breaks and provide assistance as needed. Insure proper distribution of daily reports in a timely manner and that all accounting reports are filed away properly. Notify proper outlets when discrepancies arise. Follow up with the Accounting Manager and document situations. Perform all activities in a professional manner and in accordance with company policies. Specific Job Knowledge, Skill, and Ability: High school graduate or equivalent. Complete understanding of all POS systems and how they maintain & process information. Must be able to run reports and backups. (Jonas and Above Property knowledge a plus).  Knowledge of Excel, including but not limited to formulas and spreadsheet integration. Apply for this position by completing the online employment application form below.

 


BELL PERSON/VALET

Part-Time/Full-Time. Handles transportation of guests to and from hotel. Escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaints each guest with room and features. Function: Transports guests to and from hotel. Retrieves guest items from cars, busses, vans and carts. Grasps, lifts carry and/or loads luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigates bell cart through public areas, guest room corridors and to elevators. Escorts customers to accommodations, visually inspects room and telephone and deficiencies such as towels to housekeeping immediately. Points out room features and directory for reference. Listens and responds to guest inquiries using a positive, clear speaking voice. Answers questions and offers assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc. Organizes and store luggage as necessary in a designated area. Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies. Specific Job Knowledge, Skill, and Ability: Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to understand and follow written and or verbal instructions. Ability to read English to ascertain information from luggage tags and claim checks; to write numbers and names on claim checks and rooming lists. Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in both hands to be able to load and unload luggage. Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage up to 100 lbs. continuously throughout shift. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distance on property. Apply for this position by completing the online employment application form below.


MARINA SUPERVISOR

Full Time. The Marina Supervisor assists the Marina Manager in overseeing 97 wet slips Marine consisting of 68 floating docks, located on Gordon River and inside the Marina Basin, and 29 fixed docks, located on Curlew Canal. Supervises the daily operation of the Naples Bay Resort Boat Rentals, LLC, including boat rentals, kayak rentals, stand-up paddleboard rentals, bike rentals, and private charter services. Essential Job Functions: Assist the Marina Manager with the proper use of the fuel dock. Assist the Marina Manager with the maintenance and cleaning of the 9 Hurricane Deck Boats, 3 Everglades Center Consoles, 4 Triton Boats, 8 tandem kayaks, 4 single kayaks, 10 stand-up paddleboards, and 12 bikes. Make minor repairs to said products and contact the appropriate party for repairs and maintenance. Assist the Marina Manager with short term and long rentals throughout the Marina. Act as a liaison between both potential and current tenants, and the Marina Manager. Assist the Marina Manager in overseeing the Daily Boat Rentals Operations. Assist the Marina Manager with the ships store retail including, but not limited to: tracking inventory, expanding the inventory, and assisting in designing outline of the store. Interact with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances; screen and respond to inquiries and complaints, provide information on policies and procedures. Develop, update and enforce standard operating procedure for the marina, including rules and regulations for employees and marina users. Perform other duties as assigned. Apply for this position by completing the online employment application form below.


ON-CALL MASSAGE THERAPIST

On-Call. The Massage Therapist will assist guests with spa orientation, personal luxury treatments and all other daily activities in a professional and courteous manner following all property policies and procedures. Excellent manners and social skills. Exhibits a genuine concern and sense of interest for the guest’s satisfaction. Patient and gracious with every guest. Thoughtful and intuitive, demonstrating and anticipating service when appropriate and helpful. Well trained and knowledgeable about spa functions and services. Gives guest a strong sense of luxurious personalized service. Strong sense of expectation, knowing who is due to arrive and depart for spa services. Apply for this position by completing the online employment application form below.