Joining the Naples Bay Team

We are seeking a passionate and skilled Sous Chef to join our culinary team at Naples Bay Resort & Naples Bay Club. The ideal candidate will play a crucial role in supporting the Executive Chef in managing kitchen operations, ensuring food quality, and maintaining a high standard of food safety. This position is perfect for individuals who thrive in a fast-paced environment and have a strong background in the food industry, particularly within hospitality and restaurant settings. As Assistant Executive Chef, this position will support the Executive Chef in menu planning and execution, supervise and train kitchen staff, manage inventory and supply ordering, and ensure compliance with health and safety regulations. The role includes monitoring food preparation for quality and presentation, contributing to menu development with seasonal ingredients, and maintaining kitchen cleanliness and equipment. Strong culinary skills, knowledge of food safety, organizational abilities, leadership, and effective communication are essential. A passion for hospitality and adaptability in a dynamic kitchen environment are key to delivering exceptional dining experiences. Apply for this position by Completing the Online Employment Application

This position is responsible for performing repairs and general maintenance across the resort to ensure all facilities are in excellent working condition. The Maintenance Engineer plays a key role in maintaining the resort’s physical infrastructure—including buildings, engineering systems, and surrounding grounds. The ideal candidate can work independently, follow preventive maintenance programs aligned with resort standards, and collaborate effectively with internal departments and external vendors to complete tasks promptly, accurately, and with minimal impact on the guest experience. Key Responsibilities: Perform maintenance on all equipment and systems in line with the preventative maintenance program to minimize downtime. Prioritize and complete maintenance work orders efficiently and accurately, with a focus on items that pose the highest risk or guest impact. Address a variety of maintenance requests, including plumbing, electrical, HVAC, drywall repair, and general facility issues, in accordance with hotel standard operating procedures. Respond promptly and professionally to guest maintenance requests and emergencies. Maintain a courteous and professional demeanor when interacting with guests and team members, ensuring a high level of confidentiality. Complete and properly file all required paperwork upon the conclusion of maintenance tasks. Use diagnostic tools such as meters, gauges, and other measuring instruments to identify and resolve issues. Conduct daily inspections to maintain the cleanliness and appearance of resort grounds and facilities, ensuring removal of any debris. Monitor inventory levels for tools and supplies; notify management when reordering is necessary. Adhere to all safety and security protocols and report any issues that may affect the safety of guests or staff. Maintain a clean, neat, and professional appearance, including proper uniform. Education & Experience:  Background in engineering, preferably within hospitality or property management. Hands-on experience with HVAC systems, electrical work, plumbing, boiler operations, and general maintenance. Flexible availability, including weekends is required. Strong communication and interpersonal skills. Basic computer proficiency. Physical Requirements: Ability to stand for extended periods. Capable of squatting, bending, and performing physical labor. Willingness to work extended hours as needed. Ability to lift up to 50 lbs. unaided and up to 100 lbs. with assistance. E.O.E. Apply for this position by Completing the Online Employment Application

The Front Office Agent is responsible for delivering friendly, efficient service in all aspects of guest registration, settlement, and information sharing. This role serves as a key point of contact for guests, team members, and visitors, ensuring a positive and welcoming experience throughout their stay. Essential Functions & Responsibilities Greet and check in guests, ensuring proper payment authorization, noting special requests, and verifying accurate personal information. Complete all guest transactions with accuracy and efficiency. Actively promote and sell hotel services, amenities, and special packages. Communicate professionally with all resort departments, sharing relevant guest information to ensure seamless service. Be thoroughly familiar with and follow all emergency procedures and resort policies. Manage and balance assigned house bank in accordance with established procedures. Relay important information and updates to Front Office Managers and Supervisors in a timely manner. Adhere to established procedures for handling guest charges, check cashing, safe deposit boxes, and refunds. Encourage guest feedback through the distribution and collection of comment cards. Consistently uphold AAA Four/Five Diamond service standards, with performance monitored by supervisors and mystery shoppers. Qualifications: Education, Knowledge, Training & Work Experience High school diploma or equivalent required. Two years of college education preferred. Minimum of two years’ experience in a customer facing role, preferably within the hospitality industry. Strong verbal and written communication skills. Proficient in basic computer applications and hotel management systems. Professional and courteous telephone etiquette. Apply for this position by Completing the Online Employment Application

The Membership Director is responsible for driving new social memberships and creating a welcoming, connected, and engaging environment for members at Naples Bay Club. This highly visible role requires a proactive, relationship-driven professional who thrives on community involvement, strategic sales & marketing, and member engagement. The Membership Director will serve as the face of the Club to prospective members and a key connector among existing members. The Membership Director will develop and execute a comprehensive membership sales strategy, while also collaborating closely with club leadership to enhance member programming, retention, and satisfaction. This role is instrumental in growing and sustaining a vibrant club culture. KEY RESPONSIBILITIES: Membership Sales. Develop and implement an annual membership sales plan with clear goals for lead generation, community outreach, and brand awareness. Generate leads through community involvement, local business partnerships, existing member referrals, real estate and relocation groups, social media campaigns, and targeted outreach. Manage all inbound inquiries and tours from prospective members, ensuring each experience highlights the Club’s amenities, lifestyle, and sense of community. Follow up promptly with all prospects; track progress and ensure a high-touch sales process from inquiry to application. Present completed applications to the Membership Committee for review and final approval. New Member Onboarding & Orientation: Ensure each new member receives comprehensive onboarding and orientation experience. Organize and co-host new member welcome events and dinners in collaboration with Club leadership and Food & Beverage teams. Act as an advocate for new members by facilitating introductions and ensuring they feel included and informed. Member Engagement & Retention: Develop and maintain strong relationships with existing members to enhance satisfaction, engagement, and retention. Maintain an active presence on the Club floor, greeting members, fostering connections, and gathering feedback for continuous improvement. Collaborate with Club leadership and the events team to design and execute a compelling calendar of social events, interest groups, and lifestyle programming. Recognize member milestones and preferences to personalize experiences and foster a sense of belonging. COMMUNICATION & ADMINISTRATION Maintain accurate and detailed member records in Jonas, including personal preferences, participation history, and contact information. Provide weekly reports to the Club Director and ownership on membership growth, sales activity, and attrition trends. Monitor and report on member account statuses; work with accounting to address and resolve delinquent accounts diplomatically and efficiently. Assist with developing, distributing, and analyzing the annual Member Satisfaction Survey. SUPPORTIVE FUNCTIONS: Attend staff meetings and other property-specific meetings as requested by the Club Director. Assist in the development of the club membership sales and marketing plan. Participate in local industry organizations. Maintain an open line of communication between members, employees, and club management. Any other reasonable duties as assigned within the overall scope of the club operation. SPECIFIC JOB KNOWLEDGE: The individual must possess the following knowledge, skills, and abilities. Ability to perform critical analysis, Knowledge of marketing, negotiating and sales closing procedures. Excellent presentation skills to produce sales and marketing communication that properly reflect the club's image. Excellent presentation skills. Ability to work weekends &/ or holidays. Ability to work effectively both independently and as a team. KEY QUALIFICATIONS: Bachelor’s degree in marketing, hospitality, communications, or related field preferred. 5+ years of experience in a sales, marketing, or hospitality leadership role, ideally in a private club, resort, or luxury service or product environment. Proven track record of achieving sales targets and cultivating lasting client/member relationships. Exceptional interpersonal skills, professionalism, and attention to detail. Knowledge of club management software (Jonas or similar) preferred. High energy, team-oriented, and a visible presence with a passion for hospitality and community building.