Accessibility Policy

Our ADA Statement

  • On arrival to the Resort: if accessing the Resort by Porte cache there is valet service available for parking, two (2) handicap parking spaces that are located on either side of the Resort entry area; there are two (2) handicap parking spaces located on either side of an elevator that leads to the lobby level.
  • All parking spaces are van accessible.
  • Parking lots are well-paved, and entrances consist of either double doors that open easily (or with a doorman) or 36" doorways – to access elevator landing.
  • Four (4) additional handicap parking spaces are provided at the flat lot in front of building three (3) for access to guest rooms and suites located in this building.
  • Check-in is conveniently provided at the concierge desk and is located across from the front desk and is available to assist guests with inquiries.
  • The elevators are wheelchair-accessible for access to guest rooms, suites and meeting facilities.
  • All accessible guest rooms and suites are equipped with 36" wide doors at the entry and have grab bars in the bathrooms – For more specific information, please see accommodations page.
  • Shopping and Dining are located on the ground level at The Resort surrounding the Marina which offers ramp access to the docks for boat and kayak rentals.
  • Resort Recreation Area offers facilities that are all ground level, entry doorways consist of double doors or 36" wide doorways. There are two (2) handicap parking spaces both with van accessibility located near the entry.
  • The Fitness Center offers the following accessibility accommodations: 36" wide aisle ways, with a 48" clearance surrounding each weight machine, locker rooms, steam, and sauna are all wheelchair accessible rooms with 36" wide doorways or hallways.
  • Pool Area: each pool offers a lift for pool access. In addition, the main pool is zero entry. We are considered a MultiSpa facility, jacuzzi located behind main pool offers transfer wall for easy access.
  • Hotel Pool: located near the Marina area, also offers a lift for pool access as well as one in the jacuzzi.
  • Cottage Pool(s): located at The Naples Bay Club offers a lift for pool access.