Naples Bay Resort in the News …

Benchmark Hospitality International Acquires MTM Luxury Lodging

06/15/2011

Naples, Fla. (June 15, 2011)…Naples Bay Resort, managed by Benchmark Hospitality International, joins the newly launched Personal Luxury Collection ® of 13 esteemed properties nation wide in the recently announced acquisition of MTM Luxury Lodging. The hotels are grouped together to form a new brand within luxury hospitality  offering a sizeable group of high end and highly customer-focused properties. This strategic initiative mirrors what is the emerging trend of "the new luxury," which is no longer about quantity, but is about quality and the experience of living. 

Benchmark Hospitality International, a leading US-based independent hospitality management company, has announced the acquisition of MTM Luxury Lodging.  Based in Kirkland (Seattle), Washington, MTM Luxury Lodging is a hotel and asset management company specializing in full service luxury hotels. The acquisition brings four existing managed properties into Benchmark Hospitality's portfolio, including Naples Bay Resort, and an additional property soon to begin construction. 

These five hotels will join eight other properties operated by Benchmark to form a new brand within luxury hospitality -- the Personal Luxury Collection® (PLC), also announced. "I am particularly pleased to announce this acquisition and the launch of our new Personal Luxury Collection®, as they go hand in hand," stated Burt Cabañas, chairman and CEO of Benchmark Hospitality International.  "MTM has done an incredible job creating a group of high end and highly customer-focused properties. 

They bring five superb small luxury hotels in terrific destinations to our company, as well as the opportunity to penetrate the Northwest.  With this addition, it is the ideal time to launch our Personal Luxury Collection® of 13 highly distinctive independent hotels."

The purchase of MTM Lodging adds extraordinary properties to Benchmark Hospitality International.  These include Hotel 1000 in Seattle, Washington; Sorrento Hotel, also in Seattle; Willows Lodge in Woodinville, Washington; and Bardessono, located in Yountville, Napa Valley, California.  The new Bellevue Park Hotel, being constructed in Bellevue, Washington, is expected to open in 2013. 

 

Benchmark Hospitality’s new Personal Luxury Collection®

Nearly five decades within the top end of the hospitality industry and extensive personal experience as a traveling executive have inspired Benchmark's Founder, Chairman & CEO Burt Cabañas with unique perspectives on the meaning of highly individualized, personalized travel. 

He and his team, along with MTM's expertise in this arena, now bring these insights to Benchmark's Personal Luxury Collection®. 

Burt Cabañas noticed as far back as the early 2000s a void in the luxury hotel marketplace for distinctively individualized service products that reflect the unique preferences of each guest -- and deliver on a brand promise of a highly personalized luxury experience for every guest.  This is a brand promise that begins long before the guest arrives, and never ends. 

The Personal Luxury Collection® is Benchmark Hospitality’s response to this need.

In the 30 years he has built Benchmark Hospitality International, Cabañas has imbued the company with profound sensitivity to meeting guests’ individual expectations for a superb experience, whatever the reason they are at a Benchmark property.  Guest sensitivity is a distinctive platform for service excellence, which is the essence of PLC, “because luxury is so much more than bricks & mortar and the best china and silver,” says Cabañas.  “It’s what makes each guest feel expected and genuinely welcomed over and over again.”  Cabañas continued, “MTM has demonstrated excellence in delivering this extraordinary level of service, and more importantly, they’ve refined the ability to make each person feel they are a guest in MTM’s ‘home.’  That’s a memorable and highly personalized welcome experience.  It’s why we’re so pleased to have them join our company and the new Personal Luxury Collection®.”

Jim Treadway, MTM's founder and chairman, heartily "seconds" this.  "We are and will be all about understanding each of our guest's wants and needs, and then fulfilling them.  No two guests are the same.”  Mr. Treadway continued with, “All of our guests have a purpose in coming to our hotels.  It’s up to us to understand what their purpose is in staying with us, and how we can facilitate its accomplishment. That’s our mission!"   

Cabañas and MTM are mirroring what is increasingly appearing to be the emerging trend of "the new luxury," which is no longer about quantity, but is about quality and the experience of living.  "We are not just developing this idea overnight," continued Cabañas.  "We've been germinating and carefully refining this over the last decade.  Hotels within our new collection that joined during the past decade have seen significant success with the PLC model of individualized service excellence we were developing. 

Even through managing through a challenging economic climate, many have achieved higher ADRs than most other properties within their competitive set, and gained placements on Travel+Leisure's World's Best Hotels lists, CondeNast Traveler’s 100 Top Hotels lists, and more.”   Cabañas concluded with, “Those are great measurements of success, but our most satisfying endorsement isthe overwhelmingly positive guest response."

With 13 hotels in the new Personal Luxury Collection®, following the MTM acquisition, the guest experience can now extend nationwide and in superb destinations:

• Bardessono Hotel & Spa, Yountville, Napa Valley, California 


• Bellevue Park Hotel, Bellevue, Washington (opening 2013)


• Costa d'Este Beach Resort, Vero Beach, Florida


• Hotel 718, Brooklyn, New York (opening November 2011)


• Hotel 1000, Seattle, Washington  


• Hotel Granduca, Houston, Texas


• Marenas Beach Resort, Sunny Isles Beach, Florida


• Naples Bay Resort, Naples, Florida


• Sorrell River Ranch, Moab, Utah


• Sorrento Hotel, Seattle, Washington


• Willows Lodge, Woodinville, Washington


• The Villas and Cottages at Turtle Bay Resort, North Shore, Oahu, Hawaii


• The Villas of Grand Cypress, Orlando, Florida

About the Personal Luxury Collection®

The Benchmark Personal Luxury Collection® concept was founded on the premise that luxury means different things to different people. It's now more personal than ever. The distinct destinations in the Personal Luxury Collection® are known for their individual attentions, chef-driven cuisine, and what our guests will define as pleasure, comfort, happiness, taste and escapism.

To graphically capture this, Benchmark Hospitality chose the ultimate symbol for the individuality of hospitality back in the day: the keyhole. Each different, unique, hand-forged creation echoes the personal attention guests receive. Today, for the Personal Luxury Collection®, it’s a story of what’s old is what’s new. A redefining of the perspective from property focused to guest focused. Where we open the door so the guest can choose transformation over accommodation, customization over conformity, and inspiration over vacation.

It is the answer to a craving of guests who want to feel special again. What a departure from the past!  In order to catapult the mark to the modern age, the new Personal Luxury Collection® logo is presented with a dramatic crescent forming the shadow of the keyhole. Further, the crescent, placed to the right of the keyhole and in combination with the keyhole, also represents a stylized “P” – the initial letter of the Personal Luxury Collection®, depicting the increasingly archaic concept of personal attention, revived and delivered.

 

About Benchmark Hospitality International  Benchmark Hospitality International is a leader in the management and marketing of resorts, conference centers, hotels, and the Personal Luxury Collection®.  The independent company, launched in 1980, is a worldwide organization operating properties in major metropolitan and resort destinations. 

Benchmark's international headquarters is located in The Woodlands, Texas, near Houston. Benchmark Hospitality is also a founding member of the International Association of Conference Centers.  The company's northeast regional office isin New Jersey, with international offices in Tokyo, Japan, and Santiago, Chile. For the location of Benchmark's properties and additional information, visit www.benchmarkhospitality.com.

Contacts

Rebecca Kollaras
Benchmark Hospitality International
rkollaras@benchmarkmanagement.com
305-754-5949